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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharmyn Clark

Sharmyn Clark

June 24, 2025

5  out of  5
rating by Sharmyn Clark
"Jessica has been my agent for many years and is always available to answer my questions, look up claim information, and be a go-between with corporate when needed. She responds quickly and with accuracy."
We responded:
"Thank you so much for your loyalty over the years and for taking the time to leave such a kind review! We're so grateful to have Jessica on our team her dedication, responsiveness, and attention to detail truly make a difference. It’s wonderful to hear how much you value her support. We appreciate your continued trust and look forward to being here for you whenever you need us!"
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Eric Stroy

March 31, 2025

1  out of  5
rating by Eric Stroy
"this office was nothing but a let down for me when I needed them. a 16yr old hits me and is at fault at 7:30am. I call this office and leave a message that I've been in an accident. no call from the office so I call again and left another message and then stated I'm having issue with the web site and log in. I get texted the number for tech support and still no call to me to even see if I'm ok. nothing. called back and said please give me a call. about 4:45pm I get a call from Jess. No help what so ever. wanted to blame me and then didn't want to help to correct the situation. I sat in a parking lot on the phone getting transferred then hung up on and getting to go through the process again. I navigated through all this with out any help from this office. I do not and will never recommend them. nothing like the commercial. I've since changed my agent to one that comes highly recommended by many. when you need them they are not there and that just doesn't work for me. I work way too hard for my money and then to have it spent like that. no thank you"
We responded:
"Hello Eric, thank you for taking the time to share your feedback. We are committed to addressing these issues to ensure better service in the future. If you are open to discussing this further, we would appreciate the opportunity to make things right. Please feel free to contact us directly at (440) 543-7622. "
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SUE COBB

January 10, 2025

5  out of  5
rating by SUE COBB
"Jessica was very knowledgeable and helpful."
We responded:
"Hi Sue, thank you for taking the line to share your experience with our office. We truly appreciate your business and trusting State Farm with your insurance needs!"
Profile photo of Jeff Habbyshaw

Jeff Habbyshaw

November 22, 2024

5  out of  5
rating by Jeff Habbyshaw
"I was refererd here by a friend after they heard what I was paying for car insurance. Jessica at State Farm totally hooked us up and saved us over $400.00 a month on our five cars. Thank you State Farm"
We responded:
"Hi Jeff, thank you so much for sharing your experience! We're thrilled to hear that Jessica was able to help you save over $400 a month on your car insurance. It's wonderful to know that our team at State Farm could make such a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing State Farm!"
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Doug M

September 24, 2024

5  out of  5
rating by Doug M
"Been my insurance agent for over 20 yrs! Great personnel and very friendly! Highly recommend!!"
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Mario Puleo

August 15, 2024

5  out of  5
rating by Mario Puleo
"Had to add my daughter’s violin on as a personal article to an existing policy and they made it so easy. One phone call and two texts later it was done. Thank you so much. Awesome service!"
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Charlotte Hooker

July 23, 2024

5  out of  5
rating by Charlotte Hooker
"The staff is absolutely wonderful and they are always helpful and approachable with answering questions. State Farm is on the more affordable end of expensive car insurance for students. I am happy with my choice as I can switch my car in and out of storage mode with a pro-rate, so I only pay for when I'm driving the car. Changing the policy is easy with a quick phone call to the office. Thank you wonderful people!"
Profile photo of Amy Varney

Amy Varney

July 10, 2024

5  out of  5
rating by Amy Varney
"Great service. Love the employees and their quick responses when I need to pay a bill or adjust an insurance plan. Reliable and easy to work with"
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Malarie DiEgidio

May 9, 2024

5  out of  5
rating by Malarie DiEgidio
"Jessica has been the absolute BEST agent I have ever had the pleasure of working with!! Every single experience I have had has always left me extremely impressed. She has made everything lightening fast, super easy, and offered the best rates I have found by far. I couldn’t ask for better service and highly recommend!!"
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Rob Schurr

December 3, 2023

5  out of  5
rating by Rob Schurr
"My agent for over twenty years. She and her Staff know my name and family by sight. There are three full time staff members always answering your calls and answering my questions. A real office full of professionals."
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Alexandra Malek

December 1, 2023

5  out of  5
rating by Alexandra Malek
"I have been insured with Arleen’s office since becoming a first time home buyer. I am so happy with the service I receive consistently with Arleen and her team. Jessica set up my policies and went above and beyond to make sure the coverage matched my needs. Insurance is an inanimate object until you need to use your policy and unfortunately, I did. On 2 separate occasions I have had to file a claim, but both times the office made my claim process as easy as possible and State Farm resolved my issues quickly. Thank you Arleen and thank you State Farm!"