State Farm® Insurance Agent Arleen Morgenroth

"Another great experience adding a vehicle to my policies with Jessica at State Farm in Bainbridge. Always prompt , courteous and reliable service with my car, homeowner and motorcycle insurance needs ! I had my new ID cards sent to my phone within 5 minutes of my call. Thanks again Jessica !!"

"Jess attended to two issues, different insurance coverage for each in a timely and efficient manner. Nothing was an emergency, but if that is how they handle non-emergency issues, I can only imagine how good emergency situations will process. Thank you :)"

"Been my insurance agent for over 20 yrs! Great personnel and very friendly! Highly recommend!!"

"Solved my issue promptly."

"Had to add my daughter’s violin on as a personal article to an existing policy and they made it so easy. One phone call and two texts later it was done. Thank you so much. Awesome service!"

"Jessica was great! Helped me with all my questions and made the process of adding a vehicle to my policy quick and easy! Thanks again!"

"The staff is absolutely wonderful and they are always helpful and approachable with answering questions. State Farm is on the more affordable end of expensive car insurance for students. I am happy with my choice as I can switch my car in and out of storage mode with a pro-rate, so I only pay for when I'm driving the car. Changing the policy is easy with a quick phone call to the office. Thank you wonderful people!"

"A fantastic local agent who's been a valued ally for decades. Highly recommended!!"

"Great service. Love the employees and their quick responses when I need to pay a bill or adjust an insurance plan. Reliable and easy to work with"

"Professional, friendly, and accurate. Always available for any of my insurance needs or adjustments."

"Jessica has been the absolute BEST agent I have ever had the pleasure of working with!! Every single experience I have had has always left me extremely impressed. She has made everything lightening fast, super easy, and offered the best rates I have found by far. I couldn’t ask for better service and highly recommend!!"

"Arleen is an incredible agent. We were having issues with a claims adjuster out of state, and she made it her job to resolve the issues and increase communication. She goes above and beyond for her clients, 10/10 recommend her!!"

"They have held my insurance for many years and I have had a great experience. Wonderful people who have taken care of me and am very thankful."

"My agent for over twenty years. She and her Staff know my name and family by sight. There are three full time staff members always answering your calls and answering my questions. A real office full of professionals."

"I have all my policies at this office and have always been well taken care of. I know my company and assets are well protected!"

"I have been insured with Arleen’s office since becoming a first time home buyer. I am so happy with the service I receive consistently with Arleen and her team. Jessica set up my policies and went above and beyond to make sure the coverage matched my needs. Insurance is an inanimate object until you need to use your policy and unfortunately, I did. On 2 separate occasions I have had to file a claim, but both times the office made my claim process as easy as possible and State Farm resolved my issues quickly. Thank you Arleen and thank you State Farm!"

"I have had the best insurance agent at Arleen Morgenroth’s State Farm agency. They always work with me to get me the best rates available in all my policies that I have with them and I have a lot including a business. They are very quick to respond back to me with any questions that I may have concerning my policy whether I need to add to it or take away something. You pay for service and most definitely get it from this office I would recommend them to anyone I know."

"We switched to State Farm a little over a year ago and when we switched we told Arleen we wanted to keep all the coverages the same as what we had. A deer hit my car yesterday so I called to make a claim, and come to find out we DIDNT HAVE the same zero deductible we had prior to switching. I asked Arleen to explain how this happened. I mentioned “Why would we downgrade the coverage we already had?” and Arleen was making it out to be my fault for not checking. I sat on the phone for 30-40 minutes with her when we made the switch. She did the bare minimum and made it seem like I made a mistake for not checking myself. She said it’s not her job to make sure our coverage was the same. She was extremely rude and kept hanging up on me because I was upset with the mistake on her end. I was swearing but I think most people would be upset like I was with a mistake like that. She tells you what you want to hear in order to get you to switch, but if there’s ever a problem they wash their hands and say that it’s up to State Farm….. very upset with the service and treatment I received. I’ll be switching asap….shame on you Arleen. You’re in insurance , act more professional next time. BUYER BEWARE. EDIT: I just found out that Arleen also missed to add our rental coverage, so now I have to pay out of pocket for our rental car while the work gets done. This will be $800-900. Lots of pricey mistakes for Arleen at my expense. I don’t feel comfortable being insured through them and having my home insured through them as well. She called me names on the phone and said I’m a liar about my previous coverage, and she was upset about this review I left. I can’t believe State Farm allows a person like this to be their agent/representative."

"Love the office always helpful!"

"Great Service"

"Very responsive office, excellent customer service, very happy with them"

"Office is extremely knowledgeable and professional! Takes care of business and really seems to care about your concerns!"

"She is terrible! NEVER, EVER contacts us and I called today to ask why are rates went up AGAIN and her exact response was “oh yeah, we had a rate hike- I don’t know what to tell you.” Never even looked at my account to see if she could save me money! I have 3 autos and a house with her! Needless to say- I am switching agents TOMORROW as soon as the offices open up!!!!"

"I have dealt with Arlene Morgan Ross agency for 30 years. I have never been anything but pleased with her cooperation and assistance, her professionalism and that of her employees."

"Very fast service! You call the office and actually talk to a human no automation"