State Farm® Insurance Agent Arleen Morgenroth

"Jessica is always very responsive and helpful. I have been working with Jessica for many years."

"this office was nothing but a let down for me when I needed them. a 16yr old hits me and is at fault at 7:30am. I call this office and leave a message that I've been in an accident. no call from the office so I call again and left another message and then stated I'm having issue with the web site and log in. I get texted the number for tech support and still no call to me to even see if I'm ok. nothing. called back and said please give me a call. about 4:45pm I get a call from Jess. No help what so ever. wanted to blame me and then didn't want to help to correct the situation. I sat in a parking lot on the phone getting transferred then hung up on and getting to go through the process again. I navigated through all this with out any help from this office. I do not and will never recommend them. nothing like the commercial. I've since changed my agent to one that comes highly recommended by many. when you need them they are not there and that just doesn't work for me. I work way too hard for my money and then to have it spent like that. no thank you"

"I was refererd here by a friend after they heard what I was paying for car insurance. Jessica at State Farm totally hooked us up and saved us over $400.00 a month on our five cars. Thank you State Farm"

"Jess attended to two issues, different insurance coverage for each in a timely and efficient manner. Nothing was an emergency, but if that is how they handle non-emergency issues, I can only imagine how good emergency situations will process. Thank you :)"

"Solved my issue promptly."

"Jessica was great! Helped me with all my questions and made the process of adding a vehicle to my policy quick and easy! Thanks again!"

"A fantastic local agent who's been a valued ally for decades. Highly recommended!!"

"Great service. Love the employees and their quick responses when I need to pay a bill or adjust an insurance plan. Reliable and easy to work with"

"Jessica has been the absolute BEST agent I have ever had the pleasure of working with!! Every single experience I have had has always left me extremely impressed. She has made everything lightening fast, super easy, and offered the best rates I have found by far. I couldn’t ask for better service and highly recommend!!"

"My agent for over twenty years. She and her Staff know my name and family by sight. There are three full time staff members always answering your calls and answering my questions. A real office full of professionals."

"I have been insured with Arleen’s office since becoming a first time home buyer. I am so happy with the service I receive consistently with Arleen and her team. Jessica set up my policies and went above and beyond to make sure the coverage matched my needs. Insurance is an inanimate object until you need to use your policy and unfortunately, I did. On 2 separate occasions I have had to file a claim, but both times the office made my claim process as easy as possible and State Farm resolved my issues quickly. Thank you Arleen and thank you State Farm!"

"We switched to State Farm a little over a year ago and when we switched we told Arleen we wanted to keep all the coverages the same as what we had. A deer hit my car yesterday so I called to make a claim, and come to find out we DIDNT HAVE the same zero deductible we had prior to switching. I asked Arleen to explain how this happened. I mentioned “Why would we downgrade the coverage we already had?” and Arleen was making it out to be my fault for not checking. I sat on the phone for 30-40 minutes with her when we made the switch. She did the bare minimum and made it seem like I made a mistake for not checking myself. She said it’s not her job to make sure our coverage was the same. She was extremely rude and kept hanging up on me because I was upset with the mistake on her end. I was swearing but I think most people would be upset like I was with a mistake like that. She tells you what you want to hear in order to get you to switch, but if there’s ever a problem they wash their hands and say that it’s up to State Farm….. very upset with the service and treatment I received. I’ll be switching asap….shame on you Arleen. You’re in insurance , act more professional next time. BUYER BEWARE. EDIT: I just found out that Arleen also missed to add our rental coverage, so now I have to pay out of pocket for our rental car while the work gets done. This will be $800-900. Lots of pricey mistakes for Arleen at my expense. I don’t feel comfortable being insured through them and having my home insured through them as well. She called me names on the phone and said I’m a liar about my previous coverage, and she was upset about this review I left. I can’t believe State Farm allows a person like this to be their agent/representative."